Choose your login method
There are three ways to log in. You can only use the method you have been instructed to use:
Activation Key – If you have not received specific information, choose this method.
Email – If your system environment is in Workorder's new cloud environment, log in with email.
Microsoft – If your company has configured the system for Microsoft login, use this option.
Not sure which method to use? Ask your company's administrator.
Logging in with an activation key
If you have been given an activation key (a text string containing numbers, dashes, and letters), follow these steps:
Click on "Activation Key".
Enter your key.
Click "Login" / "Activate".
The interface may look slightly different depending on whether you are using Android or iPhone, but the functionality is the same.
iPhone
Android
Logging in with e-mail
If you have been assigned an email login account, follow these steps:
Click on "E-mail".
Enter your e-mail address and password.
If logging in with an assigned password, you will need to choose a new password.
Enter the new password twice.
Click "Login" to confirm.
Use the eye icon to see what you are typing.
Two-factor authentication
E-mail login uses two-factor authentication, meaning you need to confirm the login via an e-mail.
Open the e-mail and click on the verification link or copy the one-time code.
Return to the app.
If you click the link, the login will continue automatically.
If you copy and paste the code, click "Login" to proceed.
💡 Don't have access to your e-mail on this device?
You can open the verification link on another device or computer.
You can also enter the code manually.
If you click the link, a confirmation page will appear. Return to the app to complete the login process.
Logging in with a Microsoft account
If your company has enabled Microsoft login, follow these steps:
Click on "Microsoft".
You will be redirected to the Microsoft login page.
Log in with your Microsoft credentials.
Now you're logged in and ready to use the app! 🚀