Product Updates April 2026

This update includes several improvements that simplify everyday work, strengthen our integrations, and provide better support in the field.

We are introducing new capabilities for forms linked to installed units, making it easier to document multiple units within the same work order.

We have also enhanced the integration with Monitor, with better status visibility, improved handling of integration errors, and smarter transfer of future service orders.

In addition, the update includes several improvements to Hyrma-Workorder as well as other adjustments that make work smoother in both the app and the web interface.

The update will be released on Wednesday, April 29 at 3:00 PM.
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Do you have sites where multiple installed units are located at the same location, such as heating or cooling systems? If so, it is now easier to complete forms without having to create a separate work order for each unit.

With our new feature, you can enable an additional step when completing forms in the app. If multiple installed units exist at the site, the user will first choose which unit the form applies to. Relevant forms for the selected unit are then displayed, based on factors such as model, order type, and your settings.

This allows you to manage one work order for the entire site visit, while forms are completed and saved for each installed unit individually.
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If you need to report time, materials, or other information per installed unit, we still recommend creating a separate work order for each unit. The new feature is designed specifically to simplify form completion when multiple units are handled during the same visit.
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It is now easier to see which installed unit a completed form applies to.

In the Form Tool, you have already been able to control which description is saved on completed forms, for example using date, time, user, or values from fields in the form.

We have now expanded these options so that you can also choose to include the installed unit in the form’s subtitle/description.
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This means that the completed form can more clearly show which unit it applies to, for example with the unit’s name and serial number. The information is displayed wherever the form is normally shown, such as in the app, the web interface, and on printouts.

The feature is configured in the form template. Read more in our guides for the Form Tool, or contact us if you would like assistance (Swedish only).

For customers with an integration to Monitor, it is now easier to track the transfer status of a work order.

In the web interface, you can now open Monitor status via the [...] menu next to the work order status field. There, the integration history for the current work order is displayed, making it easier to see whether the transfer was successful or if something needs attention.

We have also improved the error indication in the Status field. Previously, warnings were mainly shown when the entire work order could not be transferred. Now, warnings are also shown if errors have occurred on, for example, rows or other parts of the work order.

This makes it easier to detect and follow up on integration errors in time.

For customers with an integration to Monitor, some integration errors may be caused by events that have already been handled directly in Monitor. In those cases, nothing needs to be resent from Workorder, but the error message could previously remain visible.

It is now possible to acknowledge individual integration messages in the web interface. Once a message has been acknowledged, it is no longer shown as an active error.

This makes it easier to stay organized and focus on the errors that still require action.

If the same error occurs again, it will be shown once more.

For customers with an integration to Monitor, it is now possible to control when future work orders are transferred.

This is especially valuable for customers using Service Agreements, where the next work order is often created as soon as a task is completed — sometimes far in advance.

With the new setting, you can specify how many days in advance a work order may be scheduled in order to be sent to Monitor. Orders scheduled further ahead will wait for export until they become relevant.

When the order falls within the specified time interval, it is transferred automatically.

Orders that have already been sent to Monitor will continue to be updated as usual.

This provides better order in Monitor and reduces the risk of future order numbers being created too early.

In the Work Orders widget, it is now possible to choose whether the date filter should be based on the work order date or on the dates of scheduled entries.
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This is especially valuable for work orders that were created earlier but where the work is planned and carried out further ahead in time.

For example, if you want to view unfinished jobs during the current or upcoming week, the selection can now be based on scheduled entries, providing more accurate results.

Existing functionality remains unchanged.

We have improved item selection when registering order rows.

EAN is now also shown in the list where items are selected, making it easier to find the correct product.

This is especially valuable for customers working with barcodes, scanner workflows, or item registers where several products have similar names or item numbers.

The improvement enables faster and more reliable item selection when registering order rows.

For customers using our integration with Hyrma, we have improved the function for changing an individual asset on transport orders.

It has already been possible to check whether another asset is available and, if needed, switch to it directly from Workorder. This may be useful, for example, when an equivalent machine or piece of equipment is more easily available than the one originally planned.

The function has now been updated to fully support Hyrma’s new status model, including the Automatic status.

This means that the availability check now follows the same logic as in Hyrma’s own interface, where several factors are considered before an asset is assessed as available.

This enables more reliable decisions and a smoother workflow when changing an asset before delivery or transport.

The menu option Return Check has been renamed Individual Asset Check and has also been improved.

When an asset is identified through search or scanning, Service, Repair, and Inspection orders are now shown in addition to the previously displayed inspection orders.
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This makes it easier to get an overall view of which jobs are linked to a specific asset.

The summary boxes for each order type are now also clickable, allowing you to quickly filter and display the relevant type of order.

In Individual Asset Check, it is now possible to create a fault report directly for the selected asset.

The user can choose whether the case concerns service or repair, enter a title and description, and mark whether the asset should be blocked from rental.

The fault report is sent directly to Hyrma and registered there as a future event for the asset.
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The feature is especially valuable when a need is identified in the warehouse or during daily operations and you want to quickly register the required action.

When a fault report is sent from the app, it is registered directly in Hyrma. No work order is created in Workorder at this stage.

If the event is later to be handled in Workorder, Hyrma will then send a work order according to the regular workflow.

We have improved trip handling in the app for customers who work with vehicle-linked trips.

This applies to workflows where the user first selects a vehicle, such as a crane truck or service van, and then links trips for that specific vehicle instead of trips linked to the user as the driver.

It is now no longer possible to select a trip that is already linked to another work order, regardless of whether the existing link was made via the driver or the vehicle.

This makes it easier to avoid duplicate links and improves reporting quality.

If a trip is already in use, clearer information is now shown in the app. In some cases, the app will also show which user has already locked the trip.

We have improved the workflow when creating a new work order directly from the planning view.

Previously, planning information could in some cases be reset if changes were made before the work order was saved, for example when changing status.

The selected scheduled entries from the planning view are now retained, providing a safer and more accurate workflow.

This makes it easier to create work orders directly from planning without needing to review or recreate the schedule.

For customers using the clock-in and clock-out time reporting feature in the app, we have improved the handling of work shifts that span two different days.

Previously, automatic deductions could in some cases result in incorrect or negative time when reporting crossed midnight.

These situations are now handled more reliably. If a time report spans two days, no automatic deductions will be made, reducing the risk of incorrect calculations.